Privacy Policy

Data Handling and Retention

Upon deleting their account, user data is promptly deleted within one month. This ensures that no personal information is retained longer than necessary after the user chooses to leave our platform.

Third-party partners retain user data for a maximum of one week, even if the account remains active.

Membership Account Data

Users can register for an account using their email address and a password. This account allows them full control over managing and updating their personal information.

Email/Direct Mail Communication

From time to time, we may contact users directly via email, mail, or phone to inform them about new services, products, or special offers based on their stated interests. Users may voluntarily provide additional personal information in response to these communications, which we use solely for the specified purposes.

Cookies and Data Collection

When you use our services, certain information is automatically collected to enhance your experience. This includes your operating system, IP address, access times, browser type, language preferences, and referring website URLs.

Information Collection and Use

To provide a personalized experience, we may request personally identifiable information such as name, email address, facial data, recordings, and in-app analytics. This information is securely stored and utilized as outlined in this privacy policy.

  • Name and Email Address: Used exclusively for communication related to app usage.
  • Facial Data: Collected to personalize user experience, providing tutorials, product recommendations, and expert advice matching facial features. This data is stored securely and accessible only to authorized personnel or third-party makeup artists, upon user request for makeup technique feedback.
  • Log Data: Collected in case of app errors, includes device IP address, operating system details, and usage statistics.
  • Metadata: Technical data associated with user content, such as time and format of collection, and user-added tags like hashtags.

Cookies Policy

Our service may use cookies to improve functionality and enhance user experience. Users have the option to accept or reject cookies, though opting out may limit access to certain features.

Service Providers

We engage third-party companies and individuals to assist in service provision, perform related services, or analyze service usage. These parties have access to user personal information solely for the tasks assigned and are bound by confidentiality obligations.

Security Measures

We prioritize the security of your personal information and employ commercially acceptable methods to safeguard data. However, while we strive to protect data transmission and storage, we cannot guarantee absolute security over the internet.

Contact Information

For any inquiries regarding data management or to request removal of personal data from our systems, please contact us at [email protected].